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Charlestown, MA • Beth Israel Lahey Health • Full-time • Day
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Executive Director, Systems & Data Integration, is a senior technology leader responsible for setting the vision, strategy, and governance for all integration and interoperability capabilities across the enterprise. Reporting to the VP of Technology & Innovation, this role provides oversight of interface development, application integration, clinical device integration, data migration, and archival support for clinical, financial, and operational systems.
This leader ensures scalable, secure, and standards-based integration across the organization, enabling seamless interoperability between EHR, ERP, revenue cycle, and third-party systems. The Executive Director leads multiple functional teams through subordinate leaders and is accountable for strategic direction, operational excellence, regulatory compliance, and innovation in integration technologies.
Job Description:
Essential Duties & Responsibilities, including but not limited to:
- Provide leadership oversight across multiple integration and data domains, including:
a. Interface Engineering (HL7, X12, device integration)
b. API & FHIR Integration c.
Clinical Device
Integration d. Data Migration e. Data Archival
- Lead through Directors and Managers, ensuring alignment, execution, and accountability across teams.
- Oversee integration platforms and middleware to ensure scalability, reliability, and performance, and drive standardization and reuse of integration services across the enterprise.
- Ensure high availability and performance of integration services supporting mission-critical systems.
- Establish and monitor SLAs, KPIs, and operational metrics across all integration functions.
- Ensure business continuity, disaster recovery, and capacity planning strategies are in place.
- Ensure adherence to all regulatory, security, and data privacy requirements and maintain compliance with healthcare data exchange standards and audit requirements.
- Partner with executive leadership to enable digital transformation, interoperability, and data-driven initiatives.
- Partner with clinical, operational, and business leaders to prioritize projects and communicate strategy, progress, and outcomes to senior leadership.
- Oversee vendor relationships, partnerships, and service performance related to integration technologies.
- Build and sustain a high-performing leadership team (Directors, Managers) and foster a culture of innovation, accountability, collaboration, and continuous improvement.
Minimum Qualifications:
Education:
Bachelor’s degree in science or engineering discipline required.
Licensure, Certification & Registration:
Certification in Epic Bridges and/or other Epic modules.
Experience:
10+ years related work experience
5+ years of experience in healthcare IT environments, preferably with Epic EHR
5+ years of leadership/management experience
Skills, Knowledge & Abilities:
Leadership & Strategy:
- Proven ability to define and execute enterprise integration strategy and roadmap
- Strong leadership skills with experience managing large, multi-layered teams through Directors and Managers
- Ability to influence and partner with executive leadership and cross-functional stakeholders
- Strong decision-making and prioritization skills in complex, high-stakes environments
Technical & Domain Expertise:
- Deep expertise in healthcare integration standards (HL7, FHIR, X12, DICOM)
- Strong knowledge of API management, middleware platforms, and interoperability frameworks
- Experience with Epic integration ecosystem (Bridges, Interconnect, App Orchard)
- Understanding of clinical workflows, revenue cycle, and ERP integrations
- Expertise in data migration strategies, data archival solutions, and legacy system decommissioning
- Familiarity with cloud-based integration architectures (AWS, Azure, or GCP)
Operational Excellence:
- Ability to establish and manage SLAs, KPIs, and performance metrics
- Strong experience in high-availability systems, disaster recovery, and business continuity planning
- Proven track record of driving standardization, automation, and reuse of integration services
- Experience managing large-scale, mission-critical integration environments
Compliance & Risk Management: