Field Service Technician I - ANC - $5,000 Sign on Bonus

**Overview:** We are seeking a highly skilled and motivated Field Service Technician I to join our team in Anchorage, AK. As a Field Service Technician I, you will be responsible for installing, repairing, and maintaining equipment in the field, providing customer training, and ensuring customer satisfaction. **Responsibilities:**
* Install, repair, and maintain equipment in the field * Provide customer training as required * Document all inspections, maintenance, repair work, and submit paperwork in a timely basis * Order, install, and return parts and manage repair parts cycle time * Review all logs for open issues and prepare formal reports to customers as necessary * Participate in Service Sales opportunities and assist with promoting and implementing revenue programs * Ensure that tools and test equipment are properly maintained and calibrated * Assess product/equipment performance based on field support data and recommend modifications or improvements * Provide technical support to customers and other service professionals as required * May participate in site surveys, pilot program service activities, and attend meetings * Possess basic technical knowledge on the company's Trace and X-Ray technologies * Maintain clear and concise business communication, both oral and written * Establish and maintain a close relationship with senior level FSE's and Product Managers to support the needs of the customer and remain aware of current technical trends * Exercise every available measure to control and minimize costs * Travel, overtime, and work hours other than Monday-Friday may be required * Comply with and ensure department compliance with Company health, safety, and environmental policies * Comply with all applicable U.S. export control and security regulations * Other duties as required
**Qualifications:**
* Education/Training: Associate's Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics) * Experience: Minimum of 1-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment * Knowledge/Skills: Excellent communications skills, strong orientation for customer focus and teamwork, and ability to handle stressful situations * Physical/Mental Requirements: Possess excellent organizational, communication, interpersonal skills, and the ability to multitask several projects at once
**Benefits:**
* Competitive hiring salary range: $58,800 - $79,600 * Business Profit Plan * Comprehensive benefits package * Opportunities for career growth and training * Inclusive environment with strong leadership and a focus on safety and wellbeing * Flexible benefits to suit your lifestyle, offering support from a health and wellbeing, financial, and lifestyle perspective