Health Coach (Fully Remote)

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About the position

Responsibilities

  • Educate members on topics such as Managing Medicines, Nutrition, Safety, Benefits/Resources, Mindfulness, and working with Care Teams.
  • Assist members in engaging with their healthcare providers and Aetna Care Management teams.
  • Document all member interactions in the appropriate member records.
  • Demonstrate empathy towards members and their caregivers.
  • Troubleshoot resource unavailability and secure support to close member gaps.
  • Follow program workflows and follow up with members to review personal action plans.

Requirements

  • At least 2 years of experience as a Health Coach.
  • Health Coach certification is required.
  • Availability to support 8:00 AM - 5:00 PM Mountain Time or 7:00 AM - 4:00 PM Pacific Time.

Nice-to-haves

  • Community health or public health experience preferred.
  • Managed Care/Medicare/Medicaid experience preferred.
  • Bilingual preferred.
  • Bachelor's degree preferred.

Benefits

  • Full range of medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Employee Stock Purchase Plan.
  • Fully-paid term life insurance plan.
  • Short-term and long-term disability benefits.
  • Well-being programs.
  • Education assistance and free development courses.
  • CVS store discount and discount programs with partners.
  • Paid Time Off (PTO) and paid holidays.
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