[Remote] Compliance Lead (Servicing Advisory)

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Note: The job is a remote job and is open to candidates in USA. Affirm is reinventing credit to make it more honest and friendly, and they are seeking an experienced Compliance Lead to join their Loss Mitigation and Furnishing Compliance team. The Compliance Lead will oversee compliance with regulatory requirements and provide guidance to various teams on compliance matters, ensuring alignment with the latest regulations.


Responsibilities

  • Stay abreast of changes in servicing, collections, and repayments regulations and ensure organizational policies and procedures align with the latest requirements
  • Provide guidance to Affirm’s Servicing, Collections, and Repayments teams on compliance requirements related to product changes and new initiatives
  • Identify, assess, and manage compliance-related issues within the organization
  • Collaborate with cross-functional teams to develop and implement corrective action plans in response to identified compliance issues
  • Serve as a subject matter expert on compliance matters, providing guidance and training to employees at all levels
  • Develop and update compliance policies and procedures, ensuring alignment with regulatory requirements and best practices
  • Work closely within the CLO Org to interpret and integrate new laws and regulations into existing compliance programs
  • Develop and deliver training programs on FCRA, FDCPA, and other relevant servicing, collections, and repayments regulations to ensure awareness and understanding across the organization
  • Provide ongoing education and communication to employees regarding changes in compliance requirements
  • Establish and maintain monitoring mechanisms to track compliance metrics and key performance indicators
  • Prepare and present regular reports to senior management, highlighting compliance status, identified issues, and remediation efforts

Skills

  • Bachelor's degree in business, law, finance, or a related field
  • Minimum of 4 years of relevant experience in compliance and issues management, with a focus on servicing operations compliance, including FCRA and FDCPA
  • In-depth knowledge of FCRA, FDCPA, and other servicing, collections, and repayments regulations, guidelines, and industry best practices
  • Working knowledge of applicable laws, regulations, and regulatory trends that impact Affirm's business
  • Strong ability to build and manage relationships with stakeholders, coupled with excellent communication skills to clearly convey complex and sensitive issues
  • Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels of the organization
  • Inquisitive and proactive in proposing creative and effective solutions and ability to learn and adapt in a fast-paced environment
  • Identifies situations, and where appropriate, can provide recommendations concerning methods, techniques and evaluation criteria for obtaining results
  • Strong analytical and problem-solving skills, with the ability to assess complex compliance issues and develop effective solutions
  • Advanced degree or professional certification in compliance is a plus

Benefits

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

Company Overview

  • Affirm is a financial technology services company that offers installment loans to consumers at the point of sale. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.affirm.com.

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