Remote Technical Support Specialist

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A company is looking for a Remote Technical Support professional.

Key Responsibilities
  • Diagnosing and troubleshooting technical issues remotely
  • Managing customer issues from initiation to resolution in a fast-paced environment
  • Maintaining expert knowledge of deployment systems and software to assist customers
Required Qualifications
  • Bachelor's Degree or equivalent experience
  • Self-starter comfortable working independently
  • Prior IT Helpdesk experience
  • Strong technical ability, including installing drivers and diagnosing system issues
  • Ability to lift 50 pounds or more
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