Senior Director, Retail Portfolio Monitoring

What is the opportunity?

RBC is the leading banking lender in Canada with over $1 Trillion in assets. The business has grown significantly over the last several years, especially following the acquisition of HSBC Canada. To maintain our leadership position for the next 5 years, RBC will require a strong commitment to product innovation, client retention, effective use of multiple distribution channels, and a significant focus on portfolio optimization and risk management. As we look ahead, comprehensive portfolio analytics and credit quality transparency will be central to our risk management strategy for profitability optimization through the cycle and for enabling sustainable growth rates for Canadian personal banking portfolio overall.

The Senior Director, Consumer Portfolio Management and Analytics, plays a pivotal role in providing insight and transparency into the credit quality of the Canadian retail credit portfolio including personal lending, auto, home equity and credit card portfolios. The incumbent will lead portfolio management reporting, analytics, and strategic initiatives while serving as a thought leader on data and insights to support portfolio management across retail products.

The role reports to the VP, Retail Modeling and Portfolio Monitoring.

What will you do?

• Leverage and personally demonstrate RBC's Leadership Model to engage, empower and develop a team of subject matter experts that can deliver against key imperatives
• Create a safe environment that allows people to speak up, offers opportunities to fail and learn, focus on what matters, and draws out diverse perspectives and thinking
• Lead the Portfolio Management Committee - the key risk oversight senior executive group including EVP's, SVP's and VP's in GRM and Canadian Banking
• Provide timely and highly accurate portfolio management reporting, dashboards and analysis to various stakeholder groups including PMC, Finance, CRO, OSFI, auditors, and Investor Relations
• Own the Downturn/Upturn playbook and governance process to ensure optimal and coordinated timing for credit decisions dependent on credit cycle positioning
• Develop early warning systems and reporting providing a holistic view on consumer financial stress leveraging macro scenarios and bottom-up client data
• Lead Group Executive and Board level presentations on Consumer Debt and Home Equity Lending performance
• Drive cross-functional teams through analytics processes to make sound information-based decisions and develop robust risk management measures
• Champion automation of reports and dashboards while researching innovative tools to enhance information storage, display and dissemination

What do you need to succeed?

Must Have

• University degree in a quantitative field of study (e.g., statistics, engineering, economics, mathematical finance)
• In-depth knowledge of Canadian consumer credit products, policies and procedures
• Minimum 5 years credit portfolio management experience combined with credit scoring or risk modeling background
• Strong leadership and relationship management competencies with proven ability to lead cross-functional project teams
• Ability to influence and partner across boundaries, external companies and hierarchies
• Strategic thinking ability while integrating information from multiple sources
• Ability to conceptualize market condition changes and leverage innovative thinking to capitalize on strategic opportunities
• Customer insight required to drive operational excellence and high performance
• Passion for reporting, dashboards and analysis with ability to provide valuable stakeholder insights
• Creative problem-solving abilities with independence
• Strong communication skills both verbal and written
• Strong organizational awareness and sound decision-making ability
• Experience with regulatory reporting and interactions with OSFI and other governmental parties

Nice to Have

• Experience with IFRS9 provisioning and PCL forecasting
• Knowledge of retail credit transformation systems and advanced analytics tools

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact on portfolio performance and risk management
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work in portfolio analytics and risk management

Job Skills

Business Statistics, Competitive Markets, Confidentiality, Critical Thinking, Customer Service, Detail-Oriented, Financial Regulation, Investment Banking Analysis, Investment Risk Management, Quality Management

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2025-12-232026-01-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Employment Type: FULL_TIME