Supply Chain Support Specialist - Remote

About the position

Responsibilities

• Monitor and maintain internal inventory levels across regional distribution centers and branches.
• Support the procurement team by tracking purchase orders, vendor deliveries, and product availability.
• Coordinate with internal stakeholders, including sales, warehouse, and logistics teams—to ensure product availability and timely fulfillment.
• Identify and resolve supply chain disruptions or delays, escalating critical issues as needed.
• Serve as a point of contact for internal supply chain-related inquiries.
• Follow up with Distribution Center's regarding all quality and accuracy issues (follow up on cycle counts, shipment status, etc.).
• Report any service failures to management and communicate with 3PL to work towards resolution.
• After receiving the inventory results from the DC, CSR close all issues and communicates next steps to the stores.
• Conduct stores follow up from time to time and provide feedback to management.
• Provide superior customer service to our stores and customer's.
• Meet or exceed scorecard requirements for productivity, schedule adherence, quality and attendance.
• Completes assignments accurately despite a large workload.

Requirements

• 1 year of customer service or retail sales experience is preferred.
• Customer Service mentality Must have excellent communication skills.
• High school diploma or equivalent.

Benefits

• Weekly Paychecks with DailyPay available!
• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts