We are looking to recruit for an initiative-taking and tenacious home based Telesales Account Representative.<br><br>Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.<br><br>As part of a diverse and supportive team, you will contact potential new customers through tele-sales activity, building strong relationships with contacts and promoting the company products and services.<br><br>The role:<br><br>Contact potential customers to inform them about a product or service.<br>Ask questions to understand customer requirements and close sales.<br>Direct prospects to field sales team when needed - setting appointments as required.<br>Enter and update customer information on CRM<br>Process orders accurately - progress to Quotation via CRM.<br>Handle grievances to preserve the company\'s reputation.<br>Go the \"extra mile\" to meet sales quota and facilitate future sales.<br>Keep records of calls and sales and note useful information.Skills required:<br><br>Excellent communication and people skills.<br>Proven experience in telesales or other sales/customer service role.<br>Proven track record of successfully meeting sales quota preferably over the phone.<br>Ability to learn about products and services and describe/explain them to prospects.<br>Calm under pressure and able to handle rejection.<br>Outstanding negotiation skills with the ability to resolve issues.Package:<br><br>Our client offer a competitive basic liveable salary (to be discussed at screening stage), plus excellent benefits including:<br><br>Quarterly Bonus<br>Discounted Gym membership<br>Defined contribution pension scheme (matched employer contribution of 5%)<br>Perkbox membership, plus 50 flexi points per month<br>Free mortgage advice through Mercer Marsh partners<br>25 days annual leave plus public holidays<br>Defined shut down period between Christmas & New Year<br>Cashplan (Medicash) with access to GP, support services, and annual capped amounts towards healthcare<br>Employee Assistance Programme (Health Assured) for employee and immediate family<br>Funded company social events (at least twice a year)<br>Access to Mental Health First Aid team (and resources through Pulse and Perkbox)<br>On site Electrical Vehicle Charging (nominal monthly charge)<br>Secure cycle shelter<br>Disability Confident Committed Employer<br>Silver Investors in People Award <br><br>Some travel to South Wales office will be required for training and monthly meetings. xiskglj All expenses paid<br>Remote working/work at home options are available for this role.
Salary: GBP 24000 - 36000 per year
