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AWL (All Web Leads, Inc.) is one of the most successful customer acquisition marketing companies in the US. Simply put, we help our customers acquire customers. In the heart of AWL we have our Award Winning Contact Center Team that matches consumer requests for insurance quotes with the agents who can offer the lowest prices – and it’s all done in real time! You will serve as a concierge for our Insurance Agents and connect interested consumers with ready to assist agents. There is NO insurance license required because you are not selling!
Requirements
Reside in the state of Texas (Dallas/FT.Worth area)
Must be 18 years or older
No background noise
Highspeed internet (at least 15 mb/s download speed)
Virtual Training Requirements
Updated Personal Laptop or PC
Laptop or PC must be able to support Microsoft Office and Teams downloads (AWL provides login credentials)
Working Webcam
Working USB Headset
Working Mouse
Highspeed internet (at least 15 mb/s download speed)
Reside in the state of Texas
No background noise
AWL Company issued laptop mailed after training completion
Responsibilities
Engage in inbound/outbound calls (no sales), ask qualifying questions, encourage a talk with an agent
Engage in follow up calls, inquire about the experience, ensure needs were met
Communicate with management on a regular basis – 2-way feedback & coaching opportunities
Select a shift that you can commit to on a long term basis
4 days of virtual training from your home office. AWL Company issued laptop mailed after training completion