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Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference.
Role overview Process new submissions: During the first 60 days, learn how to process new submissions received, including: assigning a quote number, conducting an OFAC search, and tasking to the appropriate underwriter. Submissions will utilize approximately 50 percent of the Underwriting Assistant’s time and are processed daily. Handle renewal solicitations: During the first 60 days handle monthly renewal solicitations by reaching out to brokers for renewal data. May also assist underwriters in the preparation of risk profiles and quote letters. Become fully acquainted with the product: During the first 90 days, develop an understanding of Crisis Management policies and endorsements.
Responsibilities
Input new, temporary and/or renewal submissions into designated database to assist in the underwriting process.
Update and maintain departmental records such as updating policies, endorsements, policy status, quote information, countersignatures, invoices, broker information, etc.
Prepare and draft correspondence such as quote letters, memorandums, declinations, or invoices, using mail, fax, or other electronic means.
Answer phone and resolve basic inquiries or forward call to appropriate contact for resolution.
Initiate phone calls to brokers and other parties to secure information or provide update status.
Perform incoming and outgoing mail and fax distribution.
Maintain departmental files including the purging of outdated records. May coordinate off-site storage.
Prepare, process, and assemble approved policies, renewals, and other supplemental documents for distribution.
Forward requested underwriting files and related documents to internal departments such as Claims, Accounting, etc.
Perform other general clerical duties such as setting up files, copying, filing, faxing, scanning, ordering supplies and operating departmental office equipment.
May perform relief work within department or for other departments, as needed.
Recommend and participate in the implementation of improvements to current processes and procedures.
Requirements
A bachelor’s degree in business administration, or a related field, or the equivalent education and/or experience preferred
Up to two years of relevant and progressive office/clerical experience
Office environment work experience is required
Excellent analytical and critical thinking skills
Incredible attention to detail and organizational skills
Proficiency in Office 365
Strong written and verbal communication skills
If your experience matches these requirements, please apply WITH A COVER LETTER, expressing why you want to join our team.
Benefits
Competitive salary and comprehensive benefit package
Strong learning culture with ongoing development opportunities
Opportunities for growth and career advancement
Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
401(k) plan with 6% company match
20 days of PTO, two floating holidays, and volunteer time off
Paid parental leave
Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
Student loan matching program
Employee discount program
An opportunity to do meaningful work and love what you do
Tokio Marine HCC offers a competitive salary and a generous employee benefits package including among other benefits, subsidized medical, prescription, dental, vision and basic life and disability insurance, 401(k) plan with Company matching contributions, paid parental leave, paid time off and/or paid sick leave, and educational/loan assistance.
